Terms & Conditions

1. Legal notice

• Website: nest-search-starter.lovable.app
• Operator: Alpenrose Chalets
• Hosting: Lovable (website and secure cloud database)

2. Our service

Alpenrose Chalets presents a hand-picked collection of luxury chalets across the Alps and arranges their rental directly with each chalet's owner or exclusive representative. We help you find the right chalet, answer your questions and coordinate your stay and any extra services.

3. Enquiries

Sending an enquiry is free and without obligation. Prices and availability shown on the website are for information and are confirmed only in our written reply. We may decline an enquiry, in particular in case of misuse of the website.

4. Booking and payment

A booking becomes binding only when you have received a written confirmation with a rental contract and invoice, and the deposit stated on the invoice has been paid. Payments are made by bank transfer according to the schedule on your invoice. The balance must be received before arrival; if a payment is not received on time, the chalet may be released.

The rental contract issued for your stay sets out the specific conditions of that chalet (security deposit, check-in and check-out times, house rules and services included). If it differs from these terms, the rental contract applies.

5. Changes and cancellations

Please contact us as early as possible if your plans change. Cancellation fees and refund conditions are set out in your rental contract and depend on how close to arrival you cancel. We strongly recommend taking out travel and cancellation insurance.

6. Your stay

The number of guests may not exceed the capacity stated in the contract. Guests are expected to treat the chalet with care and respect the house rules and neighbours. Damage beyond normal use may be charged against the security deposit.

7. Snow, weather and events beyond our control

Snow conditions, weather, lift openings and road access cannot be guaranteed. Lack of snow does not entitle you to a refund. Neither party is liable for failures caused by events beyond reasonable control (force majeure), such as natural disasters, avalanches, government measures or epidemics.

8. Guest account (My bookings)

You are responsible for keeping your username and password private and for activity in your account. Tell us immediately at — if you think someone else has access. We may suspend accounts that are misused.

9. Website content and photos

All texts, photographs, logos and design on this website belong to Alpenrose Chalets or the chalet owners and are protected by copyright. They may not be copied, reproduced or reused without our written permission. Photos are presented as faithfully as possible but may differ slightly from reality, for example due to screen settings or seasonal changes.

10. Liability

We take great care that the information on this website is accurate and up to date, but we cannot guarantee it is complete or free of errors. The website may be temporarily unavailable for maintenance. We are not responsible for the content of external websites we link to. Our liability is limited to the extent permitted by law.

11. Personal data

How we handle your personal data is explained in our Privacy Policy.

12. Applicable law and jurisdiction

These terms are governed by Swiss law. Any dispute shall be brought before the competent courts at the registered office of Alpenrose Chalets, subject to mandatory consumer protection rules of your country of residence. If one clause is found invalid, the others remain in force.