Concierge service

Every detail, arranged before you arrive

Once your chalet is booked, our concierge team takes care of the finishing touches — so your first evening starts by the fire, not in a queue.

Speak to our concierge
01

Private transfers

Chauffeured cars from the nearest airport or station straight to your chalet door.

  • Airport & rail pick-ups
  • Luggage and ski-carrier vehicles
  • Evening rides into the village
02

Lift passes & ski hire

Passes ready on arrival and equipment fitted in the comfort of the chalet.

  • Pre-ordered lift passes
  • In-chalet ski & boot fitting
  • Helmets and kids' kit
03

Instructors & guides

Private lessons for every level and certified guides for off-piste days.

  • Private & group lessons
  • Off-piste and touring guides
  • Multilingual instructors
04

Childcare

Experienced, vetted nannies for days on the slopes or a quiet dinner for two.

  • Day and evening nannies
  • Ski school bookings
  • Cots and high chairs
05

Pre-arrival shopping

Arrive to a stocked fridge and cellar, with a few local favourites worth trying.

  • Breakfast essentials
  • Wine & Champagne
  • Regional cheeses & treats
06

Experiences

Moments that make the trip — tell us what you love and we'll find it.

  • Restaurant reservations
  • Snowshoe & sledging outings
  • Celebrations & surprises

How it works

Effortless from first message to last day

  1. 1

    Book your chalet

    Choose your chalet and week — we confirm availability and price.

  2. 2

    Share your wishes

    Tell us your group, arrival times and what you'd like arranged.

  3. 3

    Simply arrive

    Everything is confirmed in writing and waiting when you get there.

Tell us how you'd like to spend your stay

Share your dates, group and wishes — our team will reply with tailored options and prices.

Services are subject to availability and are quoted separately before confirmation.